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Cookie Policy

The cookies and browser storage used by DOT SAP Program, and how to control them.

Essential website functions

We use browser storage and similar technologies for functions such as security, remembering your privacy choices and maintaining expected website behavior.

Optional analytics

Google Analytics helps us understand how the website is used. It loads only after you allow optional analytics. Rejecting it does not stop you from reading our guides or requesting support.

We do not intentionally send contact details, ZIP codes or SAP request details to Google Analytics. The site does not use advertising or remarketing pixels.

Live chat storage

ChatboxLive loads only when you select Live chat. It uses local storage to remember your chat identity, name, email and contact consent, and session storage for an unsent message. Opening chat is separate from allowing analytics.

Managing your choices

Use Cookie settings in the footer to change or withdraw your analytics choice. You can also clear cookies and saved chat details through your browser’s site-data settings.

For information about personal data, read our Privacy Policy. Questions can be sent to [email protected].